Performance
Motorsports **Frequently Asked Questions** Page |
Currently,
we are getting up to 1,500 or more emails a day. The
goal of this page is to help the sender answer their question right
away, instead of having to wait up to 48 hours for a email back from
our Internet Department. Please fully read this page and look for an
answer to your question. Hopefully, you will find the answer to your
question right here! If not, please feel free to email us again. Thanks
again! |
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Q: Do you have a return or exchange policy? A: Yes, we do accept return or exchanges. The item must have it's original box/packaging/tags. Please do not use the manufacturer product box as the shipping container. Please ship us the item back in the box we shipped it to you in. Mail exchanges/returns to: Performance Motorsports, 11099 Water Tower Ct., Holland, MI 49424.
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Q: Do you ship internationally? A: Yes, we do. Please refer to the shipping question above for all shipping rates. You will see 3 different sections of the shipping charts. USA - refers to us shipping to the United States, including Alaska, Hawaii, Puerto Rico, Guam and all APO's. Canadian - refers to us shipping to Canada only. International - refers to us shipping to all other countries besides Canada and the United States. |
Q: Do you have this exact item, but in another SIZE or COLOR? A: Please look in our eBay store for all of our available colors and sizes. You can go also directly to: www.performancemoto.com/ebay.htm. If you do not find the item in our store, it means that the item is out of stock at this time or that it is discontinued. |
Q: If I want an item in RED, can I just purchase it in BLUE and tell you later that I want it in RED? A: No, sorry. The size and color that is in the title IS the item you will be shipped. For example, please do not bid/purchase a Large size item, and in a note later, mention you want a Medium. Items are pulled and shipped based on the item title. Also, if an item becomes out of stock from being sold here in our physical store, we do reserve the right to refund your payment in full. Please look in our eBay STORE for the exact color and size you need. If you do not find it in our eBay STORE, feel free to EMAIL US. |
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CLICK
HERE to email our internet department |
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| ««CLICK
HERE to become a fan of us on Facebook. |
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| ««CLICK
HERE to follow us on Twitter: Perfmoto |
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AOL Instant Messenger Customer Chat Support. AIM screen name is: PerformanceMoto |
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MSN
Instant Messenger Customer Chat Support. MSN screen name is: PerformMotosports@hotmail.com (use this for instant messenger only, not email please) |
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Store
Phone: 616-392-2112 Internet Department: 616-494-0103 Fax Number: 616-39-CYCLE |
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Check out our MySpace page! www.MySpace.com/PerformanceMoto |
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Driving Directions to: |
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Copyright 1998-2010
Performance Motorsports Inc. |